How does my purchase help Veterans?

When you start your day with Freedom Hill Coffee, you’re supporting a Veteran owned business and helping to honor America's heroes and celebrate Traditional American Values and exceptionalism.

As we're able Freedom Hill supports some great organizations serving our Veterans from coast to coast with service related disabilities and helping our heroes find the peace and purpose they deserve after service.  To learn more about the folks you’re supporting, check out our Partners in Service section on our homepage.

Is Freedom Hill Coffee Roasters a charity?

Freedom Hill Coffee Roasters LLC is a Veteran owned for-profit business.  We employ Veterans and donate a portion of all sales to some great organizations serving our Veterans and first responders.  To learn more about the folks you’re supporting, including our own up and coming Freedom Hill Folk School, check out our Partners in Service section on our homepage.

Does Freedom Hill Have a Political Stance or Support a Specific Political Party?

Freedom Hill honors all those who serve our Nation and communities no matter what boxes they're filling in on election days.  Freedom Hill Coffee Roasters exists to Honor America's Heroes and celebrate American exceptionalism.  We believe in loving our Nation, communities and neighbors, in a perfect world, all Americans and elected representatives would agree with those values.

What makes your coffee so good?

We’re glad you noticed!  We source only specialty-grade coffee beans and roast them every weekday with care. Our coffee is extremely fresh when it makes it to your door, and the difference is hard to miss.  When you sign up for a coffee subscription you’re able to drink the freshest possible, premium quality coffee at a fair price.

What type of Single Origins can I expect?

With our single origins, we want to explore the latest and greatest in the coffee market, micro-lots that are hard to find or known for being an especially good harvest.  We profile roast to see what makes that selection its best, sometimes lighter, sometimes darker.  If you're interested in trying coffees from all over the world’s coffee growing regions, seeing the extremes of what coffee can be and experiencing unique tasting notes, this is a great choice for you. Each month we feature a specific origin for Coffee Club subscriptions that have selected the featured single origin as one of their options.

What flavored do you have throughout the year?

We decided to give you the freedom of choice and keep all of our flavored roasts available 12 months a year! Like our Single Origins though, we feature one every month to include in Coffee Club subscriptions that have selected the featured flavored roast as one of their options. Here is the schedule for the year:

January - Vanilla Bean

February - Mocha

March - Irish Cream

April - Farmhouse Caramel

May - American Hazelnut

June - Blueberry Pie

July - Orchard Country Cherry

August - Peach Cobbler

September - Apple Crisp

October - Harvest Pumpkin

November - Maple Pecan

December - Christmas Blend

Do you sell coffee pods for my Keurig® machine?

Sure do! We sell single serve coffee pods in Breakfast Blend and Dark Roast in boxes of 12. They are compatible with all K-Cup brewers, including the new Keurig 2.0 system. You can find them here.

Are your coffee pods recyclable?

Yes, both the lid and cup are recyclable. Peel off and discard the foil lid, compost or discard the grounds and you can recycle both the lid and cup (#5). It’s always good to double check with your local recycling program to make sure they accept #5 plastics.

How should I store my coffee?

Once opened, you should store your coffee in an airtight container at room temperature, and away from light and moisture. This will ensure whole beans to stay fresh for up to 2-3 months, and ground coffee for up to 1 month.  For long term storage coffee may be stored in a freezer, but you should avoid taking it in and out of a freezer too frequently as condensation is harmful to coffee quality. 

How does the Freedom Hill Coffee Club work? Do I get any discount?

Coffee subscriptions are the foundation of our mission, as they help sustain our commitment to shipping out as many Coffee Missions as possible to deployed military and first responders, while honoring the legacy of heroes past and present. You select your coffee types, quantity, and delivery schedule. We ship it to your door for FREE, while you save up to 25% off the full price in our online store. You can change it up, skip a shipment or cancel at any time.

I like variety. Can I mix and match my coffee roasts?

Coffee subscriptions are not a new thing, but we take pride in making ours as flexible as possible for our customers! That means allowing you to choose a variety of roasts for your household or office. Plus, you can change it up any time to suit your changing tastes throughout the year.

This sounds great – how do I sign up?

Head to our Freedom Hill Coffee Club page here: https://freedomhillcoffee.com/pages/coffee-club to build your subscription. If you have any questions at all, contact us at coffeeclub@freedomhillcoffee.com and we are happy to help.

When choosing a frequency for my shipment, I see it goes by weeks. Can I go by months instead?

Weeks offers the most flexibility for frequency of shipments, but if you would like to change your subscription to renew every Month on the same date, contact us at coffeeclub@freedomhillcoffee.com with that request and we can make that adjustment.

I have a coffee subscription already – how do I manage my account?

When you first subscribed to the coffee club, you were sent a customer activation link to create a password and access your account. To make changes, add a one-time product, skip a shipment or cancel, log into your customer account via our website. If you don't think you activated it, just email us at coffeeclub@freedomhillcoffee.com and we'll get you a new link!

I lost my password – can I reset it?

At the log in screen, click on “Forgot Your Password?” and follow the steps to reset it. Make sure you activated your customer account in the first place in order to receive the reset link. Think you may not have done that? Email us at coffeeclub@freedomhillcoffee.com and we can send you a new activation link.

I’m having trouble accessing my account. Can you help?

Sometimes, customers may not have completed the setup of their customer account after they first subscribed. Doing so ensures you have access to your customer portal so that you can manage your account in the future. If you think you may not have completed that set up, email us at coffeeclub@freedomhillcoffee.com and we can send you a new activation link.

When can I expect to receive my order after I place it?

Orders are fulfilled within 1-2 business days. Shipping timeframes will depend on the destination, but typically arrive in 2-5 business days via the USPS, and 1-3 days via UPS.

Uh oh. I made a mistake – can I change my order once it has been placed? Can I cancel?

We try to fulfill orders as quickly as possible, but we also try to do the best we can to take care of you. If you need to make a change or cancel your order, contact us right away at 833.927.1248 or at info@freedomhillcoffee.com.

I would like to serve or sell Freedom Hill Coffee at my café or store. How do I do this?

Thank you for your interest in selling Freedom Hill Coffee! We’d love to hear more about your business and how we can partner together to bring the best coffee to the folks you serve. Contact us at info@freedomhillcoffee.com and we’ll be in touch as soon as possible.

I am organizing a fundraiser. Can I sell Freedom Hill Coffee?

We have proudly partnered with non-profit organizations, sheriff’s departments, charities and others looking for a way to incorporate Freedom Hill Coffee into their fundraising efforts. Co-branded packaging is available by request as well. Contact us at info@freedomhillcoffee.com to tell us more about your organization and/or event to see if we would be a good fit.